Shipping anywhere except Japan.

All orders will be scheduled for shipment within 3 business days, excluding Saturdays, Sundays and holidays.

Return & Exchange:

We want to ensure the best possible experience for our customers. In case you request for return or exchange, please read the following and message to our customer service email < > or fill out the form.

  1. You can return your order to Solahanpu for a refund or exchange within 7 days of purchase.

  2. It is the customer’s responsibility to pay for the shipping and the bank transfer fee only if there's no problem with our product.

  3. Upon receipt and inspection of the return, we will issue your approved refund via PAYPAL or credit card.

*Please note that the delivery date is an estimate and isn't guaranteed, we will not be able to reimburse shipping costs for packages that miss the estimated delivery date. If you have any questions about shipping or delivery, please contact our Customer Service: