All orders will be scheduled for shipment within 3 business days, excluding Saturdays, Sundays, and holidays.

However, the shipping might be delayed if the shipping volume is more than usual while sales or events.

Return & Exchange:

We want to ensure the best possible experience for our customers. In case you request for return or exchange, please read the following and message to our customer service email < > or fill out the form.

  1. You can return your order to Solahanpu for a refund or exchange within 7 days of purchase.

  2. It is the customer’s responsibility to pay for the shipping and the bank transfer fee only if there's no problem with our product.

*Please note that the delivery date is an estimate and isn't guaranteed, we will not be able to reimburse shipping costs for packages that miss the estimated delivery date. If you have any questions about shipping or delivery, please contact our Customer Service: